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Mash Direct Ltd.
81 Ballyrainey Road, Comber,
Co. Down, BT23 5JU
All our products are vegetarian with the exception of our: Potato Rosti Potato Cakes Brussels Sprouts with Bacon Mash Pots – Bangers and Mash Mash Pots – Potato, Carrot, Parsnip and Bacon Burns Bites Ham & Cheese Bites Stuffing Bites Shredded Duck Bites On all our vegetarian products you will find the Vegetarian Society Approved stamp.
However, we have launched a new Vegan Range which is dairy free. You can find these products on our Range Page.
We are very happy to say that 100% of our products are gluten free.
For all upcoming job opportunities please keep a close eye on our Careers Page.
NEW DELIVERY DAYS
Orders placed Thursday – Saturday will be delivered on Tuesday.
Orders placed Sunday – Monday will be delivered on Wednesday.
Orders placed on a Tuesday will be delivered on Thursday.
Orders placed on a Wednesday will be delivered on Friday.
Please see our Online Shop Terms & Conditions for more information.
We offer free delivery to Northern Ireland.
Delivery to the Republic of Ireland is £5.59 (Free on orders over €75).
Delivery only available to Northern Ireland and Ireland.
Mash Direct is also widely available in a range of supermarkets, check out our Where to Buy to find a local store.
Please see our Online Shop Terms & Conditions for more information.
We send out our Mash Boxes in cardboard boxes, with ice packs and wool liners to keep the packs cool and insulated. Your order will be packed with ice packs to keep the products cool. Please put them straight into the fridge when they arrive.
The Wool Liners are supplied by Wool Cool and the wool is totally compostable and biodegradable, and the plastic is easily recycled. Our cardboard box is recyclable and our ice packs are reusable – just pop them in the freezer to reuse when required.
Although very rare, occasionally we may have to substitute some products in an order if we have a particular product which is unavailable. We will always try to replace your item with a similar product, where possible.
If your order is missing a product, please contact us via our email address: shop@mashdirect.com.
Please send us your order number to allow us to resolve this issue as quickly as possible.
Please see our Online Shop Terms & Conditions for more information.
We are using City Air Express to deliver our parcels within Northern Ireland. They aim to deliver your parcel between the hours of 8am – 7pm, however during busy periods we cannot guarantee delivery between these hours.
You can also add a delivery note to instruct the courier of your safe place to leave the parcel if you are out.
*During Covid-19 – Our couriers are currently experiencing high volumes of orders – and orders may be slightly delayed. If your order is delayed – please let us know by contacting shop@mashdirect.com
Delivery is currently only available to Northern Ireland and Ireland. We are working to expand our delivery areas, and will update our website when new areas are available.
For all UK press and media enquiries, please contact Palm PR directly:
E-mail – mashdirect@palm-pr.com
Phone – 020 7871 6733
For all ROI press and media enquiries, please contact Walsh PR directly:
Phone – +353 1 661 3515
All our products are vegetarian with the exception of our: Potato Rosti Potato Cakes Brussels Sprouts with Bacon Mash Pots – Bangers and Mash Mash Pots – Potato, Carrot, Parsnip and Bacon Burns Bites Ham & Cheese Bites Stuffing Bites Shredded Duck Bites On all our vegetarian products you will find the Vegetarian Society Approved stamp.
However, we have launched a new Vegan Range which is dairy free. You can find these products on our Range Page.
We are very happy to say that 100% of our products are gluten free.
For all upcoming job opportunities please keep a close eye on our Careers Page.
NEW DELIVERY DAYS
Orders placed Thursday – Saturday will be delivered on Tuesday.
Orders placed Sunday – Monday will be delivered on Wednesday.
Orders placed on a Tuesday will be delivered on Thursday.
Orders placed on a Wednesday will be delivered on Friday.
Please see our Online Shop Terms & Conditions for more information.
We offer free delivery to Northern Ireland.
Delivery to the Republic of Ireland is £5.59 (Free on orders over €75).
Delivery only available to Northern Ireland and Ireland.
Mash Direct is also widely available in a range of supermarkets, check out our Where to Buy to find a local store.
Please see our Online Shop Terms & Conditions for more information.
We send out our Mash Boxes in cardboard boxes, with ice packs and wool liners to keep the packs cool and insulated. Your order will be packed with ice packs to keep the products cool. Please put them straight into the fridge when they arrive.
The Wool Liners are supplied by Wool Cool and the wool is totally compostable and biodegradable, and the plastic is easily recycled. Our cardboard box is recyclable and our ice packs are reusable – just pop them in the freezer to reuse when required.
Although very rare, occasionally we may have to substitute some products in an order if we have a particular product which is unavailable. We will always try to replace your item with a similar product, where possible.
If your order is missing a product, please contact us via our email address: shop@mashdirect.com.
Please send us your order number to allow us to resolve this issue as quickly as possible.
Please see our Online Shop Terms & Conditions for more information.
We are using City Air Express to deliver our parcels within Northern Ireland. They aim to deliver your parcel between the hours of 8am – 7pm, however during busy periods we cannot guarantee delivery between these hours.
You can also add a delivery note to instruct the courier of your safe place to leave the parcel if you are out.
*During Covid-19 – Our couriers are currently experiencing high volumes of orders – and orders may be slightly delayed. If your order is delayed – please let us know by contacting shop@mashdirect.com
Delivery is currently only available to Northern Ireland and Ireland. We are working to expand our delivery areas, and will update our website when new areas are available.
For all UK press and media enquiries, please contact Palm PR directly:
E-mail – mashdirect@palm-pr.com
Phone – 020 7871 6733
For all ROI press and media enquiries, please contact Walsh PR directly:
Phone – +353 1 661 3515
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