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What your job is all about:
Contributing to the provision of a broad range of technical support services within the organisation
Who you are:
You will ideally have some previous experience of doing this job, be a good communicator, with good time management skills, a can-do attitude and exceptional attention to detail.
Ideally you will also have:
– HND or higher in an IT related subject
– 1+ year IT Support experience
– Strong knowledge of Windows Servers
– PC / Laptop hardware configuration and troubleshooting
– Experience in the use of a range of technologies including Microsoft 365
– Experience with asset/stock control
What you will be doing:
– Providing 1st and 2nd Line Support both onsite / remotely
– Managing 3rd party providers
– Helpdesk Management
– Installation, Configuration and Support of PCs, running Windows 7/10
– Troubleshooting both hardware /software/ network connectivity issues on PCs/Printers/Cameras
– Determining proper escalation path for non-resolved issues.
– Setting up and implementing Microsoft 365 functionality across the business
Additional Info:
– Culturally diverse workforce
– Innovation & Problem-Solving Prizes
– Staff activities, groups and events
– Parking available on site
To Apply:
Send us your CV by clicking the ‘Apply Now’ link below OR If you don’t have a CV, go to our careers page and use the apply now link to complete a general application form.
Mash Direct is an Equal Opportunities Employer
Skills:
IT Support, Microsoft 365, Windows Servers
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