It Support Engineer

What the job is all about:

Contributing to the provision of a broad range of technical support services within the organisation

Who you are:

You will ideally have some previous experience of doing this job, be a good communicator, with good time management skills, a can-do attitude and exceptional attention to detail.

Ideally you will also have:

HND or higher in an IT related subject
1+ year IT Support experience
Strong knowledge of Windows Servers
PC / Laptop hardware configuration and troubleshooting
Experience in the use of a range of technologies including Microsoft 365
Experience with asset/stock control

What you will be doing:

–

Providing 1st and 2nd Line Support both onsite / remotely
Managing 3rd party providers
Helpdesk Management
Installation, Configuration and Support of PCs, running Windows 7/10
Troubleshooting both hardware /software/ network connectivity issues on PCs/Printers/Cameras
Determining proper escalation path for non-resolved issues.
Setting up and implementing Microsoft 365 functionality across the business

Additional Info:

– Culturally diverse workforce

– Innovation & Problem-Solving Prizes

– Staff activities, groups and events

– Parking available on site

ROP: £9.04 per hour

Skills:

IT Support, Microsoft 365, Windows Servers

To apply:

We look forward to hearing from you!

We will then be back in touch to confirm next steps.

Mash Direct is an equal opportunities employer.

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Beer Battered Chips

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It Support Engineer